Privacy Policy

Last updated: 17 Nov 2025

Andie Body Ltd (NZBN 9429053379955) (“Andie Body”, “we”, “our” or “us”) is committed to safeguarding your personal information and ensuring that your privacy is protected. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with us in any way.

1. Compliance with New Zealand Law

We manage personal information in accordance with the Privacy Act 2020 (NZ) and the Information Privacy Principles (IPPs).

If you are located outside New Zealand, you acknowledge that your information will be processed in accordance with New Zealand privacy standards.

2. Who We Are

Andie Body Ltd (NZBN 9429053379955) is the agency responsible for your personal information under the Privacy Act 2020 (NZ).

If you have any questions or concerns about this policy, please contact us at:
heysxc@andiebody.com

3. What This Policy Covers

This policy outlines how Andie Body collects and processes your personal information when you:

• visit or browse our website (www.andiebody.com)

• make a purchase or create an account

• subscribe to our updates or marketing

• enter a competition or survey

• communicate with us directly (including by email or social media)

4. Information We Collect

We may collect and store the following types of personal information:

Identity & Contact Information:
Your name, email address, phone number, billing and shipping addresses, and date of birth (if provided).

Order & Transaction Data:
Purchase history, payment method details (processed securely by our third-party payment gateways), and communications relating to your order.

Device & Technical Data:
IP address, browser type, device identifiers, and browsing behaviour collected through cookies, pixels, or similar technologies.

Marketing & Preference Data:
Your marketing preferences, survey responses, and competition entries.

User-Generated Data:
Any information you share in communications, reviews, or user-generated content on our social media channels.

5. How We Use Your Information

We use your information to:

• process and deliver your orders

• manage payments and refunds

• communicate with you about purchases, support requests, or enquiries

• personalise your shopping experience

• send marketing communications (where you’ve opted in)

• improve our website, products, and services

• comply with our legal and regulatory obligations

We only collect and use personal information where we have a lawful purpose to do so under the Privacy Act 2020 (NZ), including where necessary to perform a contract, comply with a legal obligation, or where you have provided consent.

6. Data Sharing & Cross-Border Disclosure

We do not sell your personal information.

However, we may share limited information with trusted service providers who assist us in operating our business, including:

• Shopify – our ecommerce and website hosting provider

• Klaviyo – our email marketing platform

• Payment processors, shipping partners, and professional advisers (e.g. legal and accounting)

Some of these third parties are located outside New Zealand, including the United States, Canada, and the European Union.

Where personal information is disclosed overseas, we take reasonable steps to ensure that the recipient is subject to privacy laws that provide comparable safeguards to those in New Zealand, or that appropriate contractual protections are in place, in accordance with the Privacy Act 2020 (NZ).

7. Cookies, Analytics & Tracking

We use cookies, pixels, and similar tracking technologies to improve website performance, personalise your experience, and analyse traffic.

These technologies may also help us measure the effectiveness of marketing campaigns through platforms such as Meta, Google, and Shopify Analytics.

You can disable cookies in your browser settings, but some parts of our site may not function properly if you do so.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or alteration.

Access to personal information is restricted to authorised staff and service providers who require it to perform their duties.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

After this period, information will be securely deleted or anonymised.

10. Your Rights

Under the Privacy Act 2020 (NZ), you have the right to:

• request access to the personal information we hold about you

• request correction of your personal information

• withdraw your consent to marketing communications at any time

To exercise any of these rights, please contact us at:
heysxc@andiebody.com

11. Accuracy of Your Information

It’s important that the information we hold about you is accurate and up to date. Please let us know if your personal details change at any time.

12. Making a Privacy Complaint

If you believe we have breached the Privacy Act 2020 (NZ), please contact us in writing at:

heysxc@andiebody.com

We will respond as soon as reasonably practicable and do our best to resolve the issue.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner (New Zealand) at:
www.privacy.org.nz

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

The latest version will always be published on our website, and the date above will indicate when it was last updated.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

heysxc@andiebody.com